Same Customer, Different Perspectives and Are Grooming and Snowmaking Green

This afternoon we had two different panel discussions. Here are some general notes on them

What do customers want?

• They want to have fun
• Great experience
• Stress relief
• Good value cost relationships

The general consensus was that TIME is the most valuable resource to customers so they need to feel like they’ve spent it appropriately. (like having fun or releasing stress)

Groomers and Snow cat makers got in on the Green Conversation

Manufacturers are improving efficiency of machines

• Local manufacturers are benefiting from oil prices and weak dollar

Piston Bully and Prinoff both talked about the need to properly train operators to reduce waste in running the machines. Don’t idle your cats!